Clarke 42

Privacy Policy

Version Date: 03/03/2025

We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

We collect personal data in order to communicate, conduct our business and to promote our services. This data will never be shared with a third party without your express consent, unless required to do so by law.

• Identity Data may include your first name, last name, username, title and gender.
• Contact Data may include your billing address, delivery address, email address and telephone numbers.
• Financial Data may include your PayPal account name and payment card details.
• Transaction Data may include details about payments between us and other details of purchases made by you.
• Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
• Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
• Usage Data may include information about how you use our website, products and services.
• Marketing and Communications Data may include your preferences in receiving marketing communications from us and your communication preferences. We will ask you if you want us to use the information you provide to continue contact with you via email (for example, to send you information or special offers, or for other marketing. Or newsletter purposes).

The information we collect and how we use it

When you order from us, we need to know your full name, business/company name (optional), postal address, email address, shipping address and telephone number. Similarly, we collect your personal data when submitting a message through the contact form.

We gather this information to allow us to process your order, provide a particular service, and deal with your payment, or messages to us. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please let us know through the contact form.

How we collect your personal data

• Direct interactions: You may provide data by filling in forms physically or on our website (or otherwise), or by communicating with us by post, phone, email or otherwise, including when you:
  • Order products or services;
  • Subscribe to a service or publications;
  • Request resources or marketing be sent to you;
  • Give us feedback;
  • Automated technologies or interactions: As you use our website, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.

When accessing our website via a mobile device, data may be collected automatically, such as the type of mobile device you have and information about your use of the site. Regardless of the device you use to access the website, it will also collect information you provide, as well as information about your interaction with the website and its content.

If location services are activated on your mobile device, our website may collect information about the location of your device. Your mobile network service providers may collect device-specific information, such as a device identifier, when you use our website. This information collected by your mobile network service will not be associated with your user account with us, or with your personally identifiable information.

How we use your personal data

We will only use your personal data when legally permitted. The most common uses of your personal data are:

• Where we need to perform the contract between us;
• Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests;
• Where we need to comply with a legal or regulatory obligation.

We require this information to understand your needs and provide a better service, and in particular for the following reasons:

• Internal record keeping;
• We may use the information to improve our products and services;
• We may send promotional emails about new products, special offers, website updates, or other information which we think you may find interesting using the email address which you have provided.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email. You have the right to withdraw consent to marketing at any time by emailing us.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and elsewhere. We store subscriber information in a secure environment.

Our use of cookies and other information-gathering technologies

A cookie is a small file containing information about your session or about you. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both ‘session’ cookies and ‘persistent’ cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to keep track of you whilst you navigate the website and to prevent fraud and increase website security. We will use the persistent cookies to enable our website to recognise you when you visit and keep track of your preferences in relation to your use of our website.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to this website is used to create reports about the use of the website.

In most internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off. With cookies blocked, some functions of the site may not operate properly.

We may use it for research or to improve our site and the services we offer you, check the user’s qualifications for registration, or to bill the user for products or services. In addition, we may also use embedded code within the site to gather non-personal data regarding the visitors to our site. This information provides general and not personal statistical data about the numbers of visitors, countries of origin, hits per page and operating systems used by visitors to our website.

How we protect your information

We have put in place various security procedures as set out in this policy.

However, it is your (the customer’s) responsibility to:

* Protect against any unauthorised access to your personal registration details.

* Log off from the registered users only area of the website when not using your machine.

* Ensure against other users accessing the registered users only area of the website via your machine while you are logged into the registered users area of the website.

Credit card information

We use PayPal. This means that your credit card details are not revealed to us. Any credit card information provided to us in the course of alternative service provision arrangement, will be destroyed once the transaction is completed.

Updating your details

If any of the information that you have provided us changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct information by updating your details.

Your Consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

How to contact Us

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please contact us through the Contact form.

Links to third party sites

This website contains links to other sites and is in no way responsible for the privacy practices or content of those sites.

Disclosure of your personal data

We may disclose your personal information to our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose your personal information:

• To the extent that we are required to do so by law;
• In connection with any ongoing or prospective legal proceedings;
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling;
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. By law, we must keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data;
• Request correction of your personal data;
• Request erasure of your personal data;
• Object to the processing of your personal data;
• Request restriction of processing your personal data;
• Request transfer of your personal data.

If you wish to exercise any of the rights set out above, please email us.

Further information

If you have previously agreed to us using your personal information then you can change your mind at any time by emailing us, or completing the contact form.

If you believe any information we hold on you is incorrect or incomplete, please send us a message so we can make corrections.

We may update this privacy policy from time to time by posting a new version here on our website, therefore you may wish to check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email, if you have elected to receive these.